CASA YBEL RESORT ACCESSIBILITY STATEMENT
REVISED: MAY 2021
Our Commitment to Accessibility
Casas Ybel Resort is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (800) 276-4753 or email our team at info@casaybelresort.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
PROPERTY ACCESSIBILITY INFORMATION
ROOM ACCESSIBILITY INFORMATION
- TV closed captioning available
- Visual notification devices for door and phone available (upon request)
- Bellman assistance available
- Lever type door handles
- Accessible light switches and power outlets
HOTEL ACCESSIBILITY INFORMATION
- Accessible parking
- Accessible common areas
- Accessible entrance to the hotel
- Accessible path to get to the lobby staff and assisted guest check-in
- Accessible path to hotel guestrooms
- Pool and hot tub lift
- Visual emergency lighting
- Braille signage (in some locations)
While, due to the age and build of the hotel, certain features are not offered, we invite everyone to enjoy the many accessible features and amenities provided by the Casa Ybel Resort.
WEBSITE ACCESSIBILITY
We are providing more accessible web content through:
- Staff and resources that focus on digital accessibility
- Performing accessibility testing and analysis of new and updated web content along with outside support on a regular basis
- Training our web content teams and requiring our partners to make accessible design and development a fundamental element of all web content
- Including accessibility analysis when we procure third party systems or upgrades to existing systems
Our goal is to surpass the expectation of all our guests. We welcome your feedback and encourage our guests to provide comments in the following ways:
WEBSITE CONTACT
info@casaybelresort.com
For technical accessibility issues, contact our support team. Call 800-276-4753.
Please send any comments or questions to the address below:
Casa Ybel Resort
Attn: Website Content Manager
2255 West Gulf Drive
Sanibel, FL 33957